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Begin › Support Centre › Orders
Products aren't being added to the cart

If you are having difficulties adding products to your cart, we recommend to check the following:

- That your computer's date and time are correct.

- That your browser allows cookies or pop-up windows (usually set by default).

- That your antivirus or firewall does not block the functionality of the website.

- That your browser has the latest updates.

If you still have difficulties making your order, please contact our Customer Service team to check if it is a technical problem.

If you have not found your answer you can contact us by phone or by sending a message through the form by clicking here.
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Do you have more questions?
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Same product, different prices
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Product without cellophane (blister)
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I received a different product than the one I has bought; how do I claim it?
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You don't have the product I need, how do I know when you'll have it?
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I just have signed up and I didn't get the voucher, what should I do?
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