Do you have any queries? We are here to assist you!

If you want our customer service team to organize the collection of a product at your home, you just need to tell us through the refund section of your customer account. We will pick up the package where you indicate to us in the next 24-48 hours. The cost of this service is 12.74€.

If you want to return the product on your own, you must access the returns section from your customer profile and select the products you want to return. In this case, you must indicate in the "comments" field that the refund will be managed by you.

The products must arrive in perfect condition and with their original packaging. We cannot take care of the return of broken, unsealed, opened or used products. As the return is not effected by our transport services, Perfume's Club does not guarantee the transit time of the shipment, nor its good conditions.

The address to send the products you want to return is as follows:



Perfume's Club
Att Customer - Returns
Calle Asipo 4,
07011, Palma de Mallorca
Illes Balears